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July 11.2025

2 Minutes Read

CEO of South West Water Owner Pennon Steps Down Amid Controversies

South West Water leadership change: confident woman outdoors.

The Transition of Leadership at Pennon

In a major shift for South West Water, CEO Susan Davy has announced her retirement after an impressive 18-year tenure with the company. Davy's departure marks a significant moment for both the firm and its stakeholders, especially amid recent regulatory scrutiny following environmental missteps.

Challenges Faced by South West Water

Davy's retirement comes shortly after South West Water faced a £24 million settlement with the water regulator Ofwat due to failures in managing wastewater treatment operations. The investigation uncovered a series of management deficiencies, resulting in sewage contaminating the environment—a reminder of the industry's challenges. Notably, this was not the first major incident, as the company also dealt with a cryptosporidium outbreak last year that led to health concerns for residents of Brixham, Devon.

The Impact of Leadership Changes

The timing of Davy's retirement signals a pivotal juncture for Pennon, especially since the firm has committed to a £3.2 billion investment plan aimed at addressing these issues with Ofwat. As the company embarks on the search for Davy's successor, stakeholders are likely to be keen on how new leadership will navigate the complex landscape of utility management and environmental accountability.

Looking Ahead: A Path to Recovery?

As Davy reflects on her tenure, noting her pride in leading a dedicated workforce, many within the community and the business sector will be watching closely. The effective management of water resources and the company's reputation rely heavily on the incoming leadership's ability to address past failures and restore public trust.

Conclusion: What’s Next for South West Water?

As Susan Davy steps down, her legacy and the resultant leadership change present an opportunity for South West Water to reestablish itself as a leader in environmental stewardship. The transition could lead to significant improvements, benefiting not just the company, but also the communities it serves.

Business & Economy Monmouthshire

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CEO of South West Water Owner Pennon Steps Down Amid Controversies

The Transition of Leadership at Pennon

Challenges Faced by South West Water

The Impact of Leadership Changes

Looking Ahead: A Path to Recovery?

Conclusion: What’s Next for South West Water?

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